Privacy Policy

the virtual store BEST PET on the website , NIF 211 126 012 headquartered at Rua Carvalho Araujo, 14 - Vale de Milhaços, 2855-421 Corroios, processes the personal data provided by the Customer to respect and enforce the Terms and Conditions, process the electronic orders and deliveries and for necessary communication within the period required by law.

General conditions

1. The person responsible for personal data, in accordance with the GDPR (referred to as the “Regulation”) is Best Pet , Pedro Silva, company with NIF 211 126 012, headquartered at Rua Carvalho Araujo, 14 - Vale de Milhaços, 2855-421 Corroios (referred to as “Responsible”);

two. The contact details of the Responsible are: e-mail: , Tel.: 917 382 610 ;

3. Personal data is any information relating to an identified or identifiable natural person.

Origin of personal data

1. The person in charge processes personal data obtained with the customer's consent and collected as part of the purchase contract and execution of the electronic order placed in the virtual store. ;

two. The person in charge only processes the customer's identification data and contact details necessary to enforce the purchase contract;

3. The person in charge processes the personal data for delivery and accounting purposes and for the necessary communication between the parties involved in the contract for the period of time required by law. Personal data will not be disclosed and will not be transferred to other countries.

Purpose of data processing

The person in charge processes the customer's personal data for the following purposes:

1. Registration on the Website in accordance with Chapter 4, Section 2 of the GDPR;

two. For the execution of electronic orders created by the Customer (name, address, e-mail, telephone);

3. Comply with laws and regulations resulting from the contractual relationship between the customer and the person responsible for the data;

4. For the execution of the purchase contract based on the necessary personal data. The contract cannot be performed without personal data.

Data storage period

1. The person in charge stores the personal data for the period necessary to enforce the laws and regulations resulting from the contractual relationship between the Client and the Person in charge and for a period of 3 years after the conclusion of the contractual relationship;

two. The person in charge must delete all personal data as soon as the period of storage of personal data ends.

Recipients and persons responsible for personal data

The third parties that process the customer's personal data are subcontracted by the responsible entity. The services of subcontractors are essential for the successful fulfillment of the contract for the acquisition and processing of electronic orders between the person in charge and the customer.

The Responsible's subcontractors are:

  • Webnode AG (e-commerce system);
  • carriers;
  • Google Analytics (website analysis);

Consumer rights

In accordance with the Regulation, the Customer is entitled to: {

1. Access to personal data;

two. Rectification of personal data

3. Right to delete personal data

4. The right to object to the processing of personal data;

5. The right to carry personal data;

6. The right to withdraw consent to the processing of personal data in writing or by email: ;

7. the right to file a complaint with the supervisory authority in the event of an alleged violation of the regulation.

Security of personal data

1. The person responsible for the data takes all the necessary technical and organizational precautions for the protection of personal data;

two. The person in charge has taken technical precautions to protect the spaces where data is stored, in particular, protecting access to the computer with a password, using antivirus software and performing regular maintenance on the computer.

Final dispositions

1. By creating an electronic order on the website , the customer confirms that he is informed about all the conditions for the protection of personal data and accepts them as far as possible;

two. The customer accepts these conditions by checking the checkbox on the order form;

3. The person in charge can update these conditions at any time. A new updated version must be published on the website.

These Rules come into force on 1 January 2023